All the personal informations of our customers are collected in several ways and kept strictly confidential. By doing purchase and contacting our personnel, you are consenting to the collection of your data.




All orders are subject to e-mail confirmation by us. Please note that the products displayed on the site may be out-of-stock or discontinued, and availability is not guaranteed. Please note that while we have tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.




Although availability may be indicated on the site, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.




From time to time there may be information on that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). 




Payment can be made online through PayPal, IPAY88, by credit / debit card, online banking & major e-wallets. For other method such as bank in and bank to bank transfer please contact us at


Instagram: local.lab


Whatsapp: +6016 748 1143




Prices are in malaysian ringgit (MYR). Prices may change without notice from time to time. 




Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.


.To be eligible for exchange, your item must be unworn, unwashed and in the same condition that you received it. It must also be in the original packaging (if any).

.You may only exchange for items of same value or above.

.To initiate your exchange, we require a receipt or proof of purchase and info on the item you wish to exchange. Please firstly get in touch with us.


Instagram: local.lab


Whatsapp: +6016 748 1143

.You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable.

.Send your item to:

Local Lab, 3F-46, Queensbay Mall, 

100 Persiaran Bayan Indah, 11900 Bayan Lepas Penang, Malaysia.

(Please do not send your purchase back to the manufacturer.)


Refunds will only be granted for damaged or defective goods and an exchange is not possible. 

[Sales Items]

Only regular priced items may be exchanged or refunded, unfortunately sale items cannot be refunded.




Local Lab reserves the right to change, edit and amend any terms & conditions at it’s digression without any prior notice. You acknowledge and agree to these terms & conditions when using this site.


**By visiting, you are accepting and consenting to the practices described in terms.**